 |
Home | FAQ |
| Selecting & Smoking a cigar | Glossary | |
| Storing Cigars | About Us | |
| Spotting Counterfeits | Contact Us Shipping Info |
|
 |
Pipes2smoke has been selling pipes and pipe tobacco on-line since the 20th century. We have recently been able Cuban Cigars to our offerings with guaranteed delivery in the original wrappings and bands, www.cubancigars4u.com. We have thousands of satisfied customers world wide. You can shop with the assurance that we are reputable etailer.
Where
do you ship to?
We ship worldwide. This includes the United States with a maximum order of 2
boxes per shipment, unless special arrangements are made. You can call us toll
free 1-888-782-1410 or email us
to make arrangements.
Is
it legal to buy Cuban Cigars?
Yes. There has always been a very large business in selling Cuban Cigars to
the US. Recently, the US Dept. of Justice modified its original embargo on Cuban
products to allow importation of a limited amount of Cuban cigars when returning
from a licensed trip to Cuba. This law, in practice, has been expanded by the
public and law enforcement to allow the public to import small amounts of up
to 2 boxes of Cuban Cigars for personal use. Although there is no law that outlines
the ability for a US resident to import Cuban Cigars, of the tens of thousands
of customers that are importing Cuban Cigars into the US, there is no record
of anyone every being prosecuted for importing an order for personal use.
Please note, we do not recommend bringing Cigars back from trips across the border to Canada or Mexico. The border guards have been looking for individuals bringing back large amounts and have the discretionary power to hassle individuals bringing them across, even for personal use. Most people who buy in Canada, ship them home to themselves before they leave, or buy online just to avoid problems.
How
do you ship? How long does it take to receive my order?
We ship standard insured registered 7-10 day mail. In both cases you will receive
your package safely and with out delay, typically shipping from our locations
to you in 24-48 hours.
Do the cigars come in the original packaging when shipped?
In almost all cases, Yes. Depending on which country we are shipping to. We ship in one of two ways:
How
do I know the cigars you sell are authentic?
We take this threat of fake and counterfeit cigars seriously, and protect the
quality and authenticity of our products. All our Cuban cigars come from Havana
House Canada, the official importer of Cuban cigars from Habanos S.A. Cuba,
the original producer and manufacturer of all Cuban Cigars world wide. We guarantee
and stand by the fact that all of the products we sell are 100% authentic.
Returns?
Due to the trade laws imposed by the United States of America, we DO NOT accept
returns on Cuban cigars. In the unlikely event that you have a problem with
the Cuban cigars that we ship to you, please call us toll free at 1-888-782-1410
or email us at email us to make
arrangements
What
forms of payment do you accept?
We accept all common forms of payment including, Credit Cards, VISA
and Mastercard, Check and Money Orders.
What
will the charge appear on my credit card as?
Your credit card will show cubancigars4U Beanstream, our on-line
totally secure credit card processor.
Can
I order by phone?
Absolutely. We are always here to take questions and assist you with
placing your order by telephone. To order or with questions call toll free at
1-888-782-1410.
What
are the most popular cigars?
Coronas, Especiales and Robustos are the most popular cigars and always
make a great gift.
I
am a new Cuban cigar buyer, what should I order?
Every brand has a very different smoke. Some are stronger than others and they
come in very different shapes. It is a matter personal preference, developed
over time. To assist you I recommend reading our choosing
a cigar page before ordering. You may feel more comfortable to call in and
have us assist you with your order. 1-888-782-1410.
I
would like to order cigars as a gift, what would you recommend?
Coronas Especiales and Robustos by Cohiba are the most popular
followed by Montecristo and Romeo Y Julieta.
Are
there discounts for multiple orders?
Absolutely. If you would like to arrange special pricing for a volume order,
please contact engelw@sympatico.ca
Will
I have to pay duty or import tax on the cigars I order?
No you do not. We only ship orders out in quantities of two (2) boxes maximum
at a time so there are no import duties due. If you order more than 2 boxes
we will ship them in two shipments, free of additional charge.
How
do you store your cigars?
To large part the taste and burn of the cigar depends on the conditions it was
stored in. Once a cigar has been stored in poor conditions, it can never be
corrected. All our cigars are stored in their original cases in a climate controlled
facility with a humidity level of 70%-75%. We only take them out immediately
before shipping and ship all cigars in either original sealed boxes or safe
and sealed packaging if an assortment individual cigars. In this way we guarantee
you get your cigars in the condition they were meant to be smoked.
How
should I store my cigars?
If you do not have a humidor
we suggest you buy one. Please read storing your
cigars. It is very important to store your cigars in a way which will prevent
them from dying out. A humidor is specially designed to keep cigars fresh enough
to be a great smoke but not humid enough that they begin to mold or degrade.
One can store them without a humidor, but they will dry out quickly and can
not be rehydrated. We will be offering humidors in the very near future.
 Bolivar |
 Cohiba |
Cuaba |
 Diplomaticos |
 El Rey Del Mundo |
 Fonseca |
 Guantanamera Sold Out |
Hoyo De Monterrey |
H. Upmann |
Jose L Piedra |
 La Gloria Cubana Coming soon |
La Flor de Cano |
Montecristo |
Partagas |
Por Larranaga |
Romeo Y Julieta |
Rafael Gonzales |
Saint Luis Rey |
 Sancho Panza |
 Trinidad |
Vegas Robaina |
 Clubs |