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    Pipes2smoke has been selling pipes and pipe tobacco on-line since the 20th century. We have recently been able Cuban Cigars to our offerings with guaranteed delivery in the original wrappings and bands, www.cubancigars4u.com. We have thousands of satisfied customers world wide. You can shop with the assurance that we are reputable etailer.

  1. Where do you ship to?
  2. Is it legal to buy Cuban Cigars?
  3. How do you ship? How long does it take to receive my order?
  4. Are the cigars in their original packaging when shipped?
  5. How can I know the cigars you sell are authentic?
  6. Can I return my order if I am not happy?
  7. What forms of payment do you accept?
  8. What will the charge appear as on my credit card?
  9. Can I order by phone?
  10. What are your most popular cigars?
  11. I am a new cigar smoker, what should I order?
  12. I would like to order a gift, what would you recommend?
  13. Are there discounts for multiple orders? Are there wholesale rates?
  14. Do I have to pay duty or import tax on cigars I order?
  15. How do you store your cigars?
  16. How should I store my cigars?

Where do you ship to?
We ship worldwide. This includes the United States with a maximum order of 2 boxes per shipment, unless special arrangements are made. You can call us toll free 1-888-782-1410 or email us to make arrangements.

Is it legal to buy Cuban Cigars?
Yes. There has always been a very large business in selling Cuban Cigars to the US. Recently, the US Dept. of Justice modified its original embargo on Cuban products to allow importation of a limited amount of Cuban cigars when returning from a licensed trip to Cuba. This law, in practice, has been expanded by the public and law enforcement to allow the public to import small amounts of up to 2 boxes of Cuban Cigars for personal use. Although there is no law that outlines the ability for a US resident to import Cuban Cigars, of the tens of thousands of customers that are importing Cuban Cigars into the US, there is no record of anyone every being prosecuted for importing an order for personal use.

Please note, we do not recommend bringing Cigars back from trips across the border to Canada or Mexico. The border guards have been looking for individuals bringing back large amounts and have the discretionary power to hassle individuals bringing them across, even for personal use. Most people who buy in Canada, ship them home to themselves before they leave, or buy online just to avoid problems.

How do you ship? How long does it take to receive my order?
We ship standard insured registered 7-10 day mail. In both cases you will receive your package safely and with out delay, typically shipping from our locations to you in 24-48 hours.

Do the cigars come in the original packaging when shipped?

In almost all cases, Yes. Depending on which country we are shipping to. We ship in one of two ways:

  1. International: Original unopened boxes in plain and unmarked postal packages, if they are loose cigars then we ship them in their original wrappers and bands. This is the method we almost always ship by. For more on shipping please see shipping.

How do I know the cigars you sell are authentic?
We take this threat of fake and counterfeit cigars seriously, and protect the quality and authenticity of our products. All our Cuban cigars come from Havana House Canada, the official importer of Cuban cigars from Habanos S.A. Cuba, the original producer and manufacturer of all Cuban Cigars world wide. We guarantee and stand by the fact that all of the products we sell are 100% authentic.

Returns?
Due to the trade laws imposed by the United States of America, we DO NOT accept returns on Cuban cigars. In the unlikely event that you have a problem with the Cuban cigars that we ship to you, please call us toll free at 1-888-782-1410 or email us at email us to make arrangements
.

What forms of payment do you accept?
We accept all common forms of payment including, Credit Cards, , Mastercard, Amex, Checks and Money Orders.

What will the charge appear on my credit card as?
Your credit card will show cubancigars4U, our on-line totally secure credit card processor.

Can I order by phone?
Absolutely. We are always here to take questions and assist you with placing your order by telephone. To order or with questions call toll free at 1-888-782-1410.

What are the most popular cigars?
Coronas, Especiales and Robustos are the most popular cigars and always make a great gift.

I am a new Cuban cigar buyer, what should I order?
Every brand has a very different smoke. Some are stronger than others and they come in very different shapes. It is a matter personal preference, developed over time. To assist you I recommend reading our choosing a cigar page before ordering. You may feel more comfortable to call in and have us assist you with your order. 1-888-782-1410.

I would like to order cigars as a gift, what would you recommend?
Coronas Especiales and Robustos by Cohiba are the most popular followed by Montecristo and Romeo Y Julieta.

Are there discounts for multiple orders?
Absolutely. If you would like to arrange special pricing for a volume order, please contact engelw@sympatico.ca

Will I have to pay duty or import tax on the cigars I order?
No you do not. We only ship orders out in quantities of two (2) boxes maximum at a time so there are no import duties due. If you order more than 2 boxes we will ship them in two shipments, free of additional charge.

How do you store your cigars?
To large part the taste and burn of the cigar depends on the conditions it was stored in. Once a cigar has been stored in poor conditions, it can never be corrected. All our cigars are stored in their original cases in a climate controlled facility with a humidity level of 70%-75%. We only take them out immediately before shipping and ship all cigars in either original sealed boxes or safe and sealed packaging if an assortment individual cigars. In this way we guarantee you get your cigars in the condition they were meant to be smoked.

How should I store my cigars?
If you do not have a humidor we suggest you buy one. Please read storing your cigars. It is very important to store your cigars in a way which will prevent them from dying out. A humidor is specially designed to keep cigars fresh enough to be a great smoke but not humid enough that they begin to mold or degrade. One can store them without a humidor, but they will dry out quickly and can not be rehydrated. We will be offering humidors in the very near future.

 

Bolivar

Cohiba

Cuaba

Diplomaticos

El Rey Del Mundo

Fonseca

Guantanamera
Sold Out

Hoyo De Monterrey

H. Upmann

Jose L Piedra

La Gloria Cubana
Coming soon

La Flor de Cano

Montecristo

Partagas

Por Larranaga

Romeo Y Julieta

Rafael Gonzales

Saint Luis Rey

Sancho Panza

Trinidad

Vegas Robaina

Clubs
 
Genuine Cuban Cigars available from CubanCigars4U. We ship all Cuban cigars with bands and in the original wrappers. If by the box then factory sealed. Your guarantee of freshness and authenticity.
Discrete delivery for the USA. We do not ship cigars in Canada.
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